Shippex.online provides door-to-door international shipping by arranging courier services through trusted partners. Shippex.online acts as a shipping agent, not as a courier, and arranges shipments on behalf of customers.
When booking through Shippex.online, customers purchase a shipping service, not a standalone shipping label. Shipping labels and documents are generated as part of the service under Shippex.online logistics accounts.
Accuracy Is Critical
For smooth delivery, sender and receiver details must be 100% accurate, including full name, address, and contact number.
Any mismatch or incorrect information may result in delays, customs holds, seized parcels, returns, or extra charges. Shippex.online is not responsible for issues caused by incorrect customer-provided details.
Customer Responsibilities
Customers are responsible for:
- Declaring correct item contents and value
- Shipping only permitted items
- Properly packing parcels before drop-off
- Paying customs duties, taxes, or courier adjustments
Customs, Delays & Charges
Customs inspections, duties, and delays are determined by authorities and couriers. Shipping prices shown are estimates and may change due to weight, size, or destination adjustments.
Final Note
Following these rules ensures faster delivery and fewer problems. Shippex.online is committed to transparent, secure, and reliable international shipping—when used correctly.
